Skip to content

DIAL vs PREMIUM LEVELLA heat pumps

Measured against models of the same size and duct type, DIAL scores higher on 5 of the 6 ratings. DIAL has 40 outdoor models, PREMIUM LEVELLA has 40 outdoor models. DIAL and PREMIUM LEVELLA have no QMID on file and are not ranked.

New to heat pump ratings? The Simple view explains them in plain words →

CompareData as of updated · sources

Against comparable models

Each cell is the share of same-size, same-type models that the manufacturer’s typical model beats (50% is typical); the higher score is in bold. Raw medians are underneath for context: they depend on which sizes each one makes, so they are not compared.
DIAL and PREMIUM LEVELLA on every ratingPeer scores, 0–100 · grey ticks: every ranked manufacturer · shaded: the middle half of each one’s modelsMeasured against models of the same size and duct type, DIAL scores higher on 5 of the 6 ratings.
  • DIAL
  • PREMIUM LEVELLA
  • Other ranked manufacturers
DIALPREMIUM …

Source: AHRI Directory, NEEP · as of

Average peer percentile, raw median and rank among ranked manufacturers
RatingDIALPREMIUM LEVELLA
Efficiency index55% (higher)median —45% (higher)median —
COP at 5°F44%median 1.8444%median 1.86
Capacity retention at 5°F58% (higher)median 72%35% (higher)median 62%
HSPF251% (higher)median 9.042% (higher)median 8.7
SEER255% (higher)median 20.545% (higher)median 19.8
EER254% (higher)median 12.536% (higher)median 10.4
Heating capacity at 5°F55% (higher)median 13,200 Btu/h36% (higher)median 10,100 Btu/h
Outdoor models4040
AHRI certifications5048

Share of models meeting each standard

Percent of each manufacturer’s models with a qualifying certification
StandardDIALPREMIUM LEVELLA
CEE 2025 Tier 1 (Split ASHP)82.5%33 models52.5%21 models
CEE 2026 Tier 1 (Split ASHP)82.5%33 models50%20 models
CEE Advanced Tier (Split ASHP)0%0 models0%0 models
Xcel Energy Colorado cold-climate ASHP (2025)70%28 models27.5%11 models
DOE Cold Climate Heat Pump Challenge0%0 models0%0 models
ENERGY STAR Cold Climate60%24 models12.5%5 models

Sizes and duct types offered

Models in each peer group, with the efficiency index of those models against the rest of the group.
Side by side, inside each size and duct typeShape: every model of the group · bars: each manufacturer’s middle half, median dot, 10th–90th line · 6 groups where both have models
  • DIAL
  • PREMIUM LEVELLA
  • All models of the group
Ducted, up to 1.5 tons2.00884 modelsDucted, 2 tons2.00821 modelsDucted, 2.5–3 tons1.901,614 modelsDucted, 3.5–4.5 tons1.911,492 modelsNon-ducted, up to 1.5 tons1.902,417 modelsNon-ducted, 2 tons1.87611 modelsNon-ducted, 2.5–3 tons1.85975 modelsNon-ducted, 3.5–4.5 tons1.97438 modelsmedian

Raw ratings are only placed side by side within one size and duct type, where they are comparable.

Source: AHRI Directory · as of

Models per peer group · efficiency index within the group
Size and duct typeDIALPREMIUM LEVELLA
Ducted, up to 1.5 tons4 · index 50%1 · index 57%
Ducted, 2 tons4 · index 62%None
Ducted, 2.5–3 tons4 · index 72%2 · index 66%
Ducted, 3.5–4.5 tons2 · index 51%1 · index 64%
Non-ducted, up to 1.5 tons24 · index 50%26 · index 42%
Non-ducted, 2 tons8 · index 56%5 · index 39%
Non-ducted, 2.5–3 tons4 · index 63%8 · index 45%
Non-ducted, 3.5–4.5 tonsNone1 · index 52%

Cold-climate and all-around picks, size class by size class

Each manufacturer’s best model on each board in every size and duct type, side by side; the higher score is in bold. Both scores are 0–100 against every model of that size class (the line on each bar is 50, the typical model there), so the two compare fairly even when they make different sizes.

Cold-climate picks

Best cold-climate pick per size and duct type (keeps at least 70% of its heat at 5°F). Qualifies when its capacity retention at 5°F (capacity at 5°F as a share of capacity at 47°F) is at least 70% and Capacity retention at 5°F, COP at 5°F, HSPF2 are all rated. Score = the equal-weight mean of its peer percentiles on Capacity retention at 5°F, COP at 5°F, HSPF2 (share of the other models in its peer group it beats, 0–100), all from one certified pairing: in each duct type a model is sold in, its qualifying pairing of that type with the best score; equal scores (one decimal) go to the higher heating capacity at 5°F.
Size and duct typeDIALCold-climate score, best modelPREMIUM LEVELLACold-climate score, best model
Ducted, up to 1.5 tons55.9(50 is the typical model of its size class) (higher)9000-UNI-Owith ducted air handler 9000Z-DUC-I3 of 4 models qualify · AHRI 20683860946.5(50 is the typical model of its size class)PIAWMZ188800B1 of 1 models qualify · AHRI 211991187
Ducted, 2 tons64.8(50 is the typical model of its size class)24000-UNI-Owith ducted air handler 24000Z-DUC-I4 of 4 models qualify · AHRI 206838612No models in this size class
Ducted, 2.5–3 tons78.1(50 is the typical model of its size class)36000-UNI-Owith ducted air handler 36000U-DUC-I4 of 4 models qualify · AHRI 206838613None on this board (0 of 2 models qualify)
Ducted, 3.5–4.5 tonsNone on this board (0 of 2 models qualify)None on this board (0 of 1 models qualify)
Non-ducted, up to 1.5 tons79.7(50 is the typical model of its size class)9000-UNI-Owith ductless indoor unit 9000Z-CAS-I15 of 24 models qualify · AHRI 20683861484.7(50 is the typical model of its size class) (higher)PIACWMZ9082280Bwith ductless indoor unit PIACWMZ9082279A8 of 26 models qualify · AHRI 214717543
Non-ducted, 2 tons72.0(50 is the typical model of its size class) (higher)24000-UNI-Owith ductless indoor unit 24000Z-CAS-IAlso listed as SZUN24WW2307 of 8 models qualify · AHRI 20683861764.1(50 is the typical model of its size class)PIAW2432580Bwith ductless indoor unit PIAW2432579A1 of 5 models qualify · AHRI 214232462
Non-ducted, 2.5–3 tons77.2(50 is the typical model of its size class) (higher)36000-UNI-Owith ductless indoor unit 36000U-CAS-IAlso listed as SZUN36WW2304 of 4 models qualify · AHRI 20683861850.1(50 is the typical model of its size class)PIAWMZ278800B1 of 8 models qualify · AHRI 211991190
Non-ducted, 3.5–4.5 tonsNo models in this size class39.4(50 is the typical model of its size class)PIAWMZ488800B1 of 1 models qualify · AHRI 211991197

All-around best

Best all-around model per size and duct type. Score = 50% heating, the mean of its peer percentiles on COP at 5°F, Capacity retention at 5°F, HSPF2, plus 50% cooling, the mean of its peer percentiles on SEER2 and EER2 (share of the other models in its peer group it beats, 0–100). All five ratings are required; there is no minimum heat kept at 5°F. In each duct type a model is sold in, it is scored on its pairing of that type with the best score; equal scores (one decimal) go to the higher cold-climate score, then the higher heating capacity at 5°F.
Size and duct typeDIALAll-around score, best modelPREMIUM LEVELLAAll-around score, best model
Ducted, up to 1.5 tons57.7(50 is the typical model of its size class) (higher)9000-UNI-Owith ducted air handler 9000Z-DUC-I4 of 4 models have all five ratings · AHRI 20683860956.7(50 is the typical model of its size class)PIAWMZ188800B1 of 1 models have all five ratings · AHRI 211991187
Ducted, 2 tons72.2(50 is the typical model of its size class)24000Z-03-OAlso listed as MZME24WW3P230BBJ4 of 4 models have all five ratings · AHRI 204793304No models in this size class
Ducted, 2.5–3 tons78.6(50 is the typical model of its size class) (higher)36000Z-04-OAlso listed as MZME36WW4P230BAJ4 of 4 models have all five ratings · AHRI 20479330575.5(50 is the typical model of its size class)PIAWMZ278800B2 of 2 models have all five ratings · AHRI 211991191
Ducted, 3.5–4.5 tons57.1(50 is the typical model of its size class)48000-CHP-Owith ducted air handler 48000-CHP-AHU2 of 2 models have all five ratings · AHRI 20702746963.5(50 is the typical model of its size class) (higher)PIAWMZ488800B1 of 1 models have all five ratings · AHRI 211991199
Non-ducted, up to 1.5 tons65.9(50 is the typical model of its size class)9000-UNI-Owith ductless indoor unit 9000Z-CAS-I19 of 24 models have all five ratings · AHRI 20683861484.4(50 is the typical model of its size class) (higher)PIAW932580Bwith ductless indoor unit PIAW932579A23 of 26 models have all five ratings · AHRI 214232463
Non-ducted, 2 tons71.3(50 is the typical model of its size class)24000Z-03-OAlso listed as MZME24WW3P230BBJ7 of 8 models have all five ratings · AHRI 20479330672.2(50 is the typical model of its size class) (higher)PIAW2432580Bwith ductless indoor unit PIAW2432579A3 of 5 models have all five ratings · AHRI 214232462
Non-ducted, 2.5–3 tons69.5(50 is the typical model of its size class) (higher)36000Z-04-OAlso listed as MZME36WW4P230BAJ4 of 4 models have all five ratings · AHRI 20479330767.1(50 is the typical model of its size class)PIAWMZ278800B6 of 8 models have all five ratings · AHRI 211991190
Non-ducted, 3.5–4.5 tonsNo models in this size class51.7(50 is the typical model of its size class)PIAWMZ488800B1 of 1 models have all five ratings · AHRI 211991197

All-around board, every manufacturer

Standout model on each rating

Each manufacturer’s model that beats the largest share of comparable models on the rating; the higher share is in bold.
Top model per rating by peer percentile, with its AHRI-certified value and peer group
RatingDIALPREMIUM LEVELLA
COP at 5°Fbeats 96% · 2.2836000-UNI-OAlso listed as SZUN36WW230Non-ducted, 2.5–3 tonsbeats 95% · 2.37PIACWMZ9082280BNon-ducted, up to 1.5 tons
Capacity retention at 5°Fbeats 99% · 113%36000Z-04-OAlso listed as MZME36WW4P230BAJNon-ducted, 2.5–3 tonsbeats 87% · 101%PIAW1232580BNon-ducted, up to 1.5 tons
HSPF2beats 83% · 9.536000-UNI-ODucted, 2.5–3 tonsbeats 95% · 9.7PIAWMZ488800BDucted, 3.5–4.5 tons
SEER2beats 96% · 21.024000Z-03-OAlso listed as MZME24WW3P230BBJDucted, 2 tonsbeats 98% · 21.0PIAWMZ278800BDucted, 2.5–3 tons
EER2beats 84% · 12.536000Z-04-OAlso listed as MZME36WW4P230BAJNon-ducted, 2.5–3 tonsbeats 95% · 15.8PIAW932580BNon-ducted, up to 1.5 tons
Heating capacity at 5°Fbeats 92% · 18,000 Btu/hMZME18WW2P230BAJNon-ducted, up to 1.5 tonsbeats 90% · 17,742 Btu/hPIAW1832580BNon-ducted, up to 1.5 tons

More comparisons